Eligibility
You must be at least 13 years old to use our services.
By placing an order, you confirm that all details provided by you are accurate and complete.
Products & Services
Our products include art kits, art tools, and ebooks (digital products).
Our services include online art courses, webinars, and training in hyper-realistic portrait art.
Payments
We use Razorpay secure transactions.
By purchasing, you agree to their terms of service as well.
Intellectual Property
All course content, videos, and learning materials are the property of Tonefy.
Students/customers cannot resell, redistribute, or claim ownership.
Disclaimer
Art results may vary from person to person. Tonefy does not guarantee specific artistic outcomes.
Art tools must be used responsibly; Tonefy is not liable for any misuse or accidents.
Governing Law
These terms are governed by the laws of India.
Privacy Policy
We value your privacy. This Privacy Policy explains how we collect, use, and protect your personal data.
Information We Collect
Name, Email, Phone, Address
Payment details (handled securely by Razorpay)
WhatsApp leads (when you fill out our forms)
Cookies & analytics data
How We Use Your Data
To process orders and deliver products
To communicate updates about your course, kit, or orders
For marketing (emails, WhatsApp, ads)
To improve our services
Sharing of Data
We do not sell your data.
We may share necessary data with:
Courier/shipping partners (for delivery)
Payment gateways (for transactions)
Advertising platforms (Meta Ads, Google Ads)
Your Rights
You can request access, correction, or deletion of your data anytime by contacting us.
Cookie Policy
Tonefy uses cookies to improve user experience.
What Are Cookies?
Cookies are small files stored on your browser to remember your preferences and track activity.
How We Use Cookies
To analyze website traffic (Google Analytics)
To personalize ads (Meta Ads, Google Ads)
To remember login & cart details
You can disable cookies in your browser at any time, but some features may not work properly.
Refund & Cancellation Policy
We want to be transparent with our customers:
For Art Kits & Tools
No returns or refunds are allowed once the order is confirmed.
For Online Courses & Webinars
No refunds or cancellations will be granted after purchase.
Access is non-transferable.
Shipping & Delivery Policy
Shipping Areas
We ship across India and internationally.
Delivery Timeline
India: 5–7 business days
International: Varies by country (usually 7–15 business days)
Shipping Partners
We use Delhivery, Shiprocket, Amazon Shipping, and other trusted couriers.
Tracking
Once shipped, you will receive a tracking link via email/WhatsApp.
Responsibility
Tonefy is not responsible for delays caused by courier services or customs clearance.